Power Up Your Conversations with AI & Automation
on One Platform
Unify your channels, automate responses with AI, and elevate customer connections. See how our smart chatbot and AI features can transform your communication.
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We Help You Take Your Business to the Next Level
Provide Faster Support
Speed up support with AI-driven instant answers and give agents the contextual data they need, all in one place, for efficient query resolution.
Boost Team Efficiency
Our AI handles common queries and automates tasks, letting agents focus on high-value interactions and manage multiple chats easily.
Build Customer Loyalty
Build loyalty by offering personalized, seamless experiences. AI helps understand and anticipate customer needs, ensuring they get proactive and relevant attention.
Discover Our Service Features
Get a complete view of the user experience and the tools we offer.
All channels integrated in one platform
Multichannel integration: connect different platforms such as your website, emails, direct social media messages, WhatsApp, SMS, and more.
Integrated inbox: no matter where they contact you from, all messages arrive in your central and shared inbox, now optimized with AI-powered response suggestions and smart prioritization.
Unified communication: manage all conversations in sync with your team and keep all collaborators integrated.
Group All Inquiries by Contact
Customer data: have your customers’ personal data available while you talk to them to provide more specific assistance.
Centralized inquiries: get a complete view of all conversations you have had with the same customer on different platforms, with AI-generated insights to better understand their history and preferences.
Data editing: edit your customer’s personal data, and they will be updated on the platform so you can provide proper follow-up.
Automate Smart Conversation Tagging and Routing with AI
Custom tags: create custom tags and let our AI learn to automatically categorize conversations based on content and urgency.
Use of tags: AI automatically assigns tagged conversations to the team or agent best equipped to handle them efficiently.
Category filters: use tags to filter conversations and quickly find what you are looking for.
Get Advanced Reports and Analytics with AI Insights
Real-time metrics: take action on what’s happening at the moment. Find out when there is a new inquiry and the number of agents available to solve it.
Performance reports: analyze response and resolution times, identify bottlenecks and key topics with the help of AI-driven predictive analysis and trend detection.
Reports by agent and by team: get performance reports with individual statistics that allow you to provide better feedback and increase your team’s performance.
Advanced AI-Powered Chatbot Integrations for a Superior Experience
Customizable chatbot: customize TukiBot, our AI chatbot, to fit your business needs. Automate complex conversation flows, qualify leads, and intelligently guide users.
24/7 instant response: offer constant customer service with a chatbot that learns from every interaction, accurately answers FAQs, and guides users anytime.
Streamline your team’s workload: let the AI chatbot handle routine queries and automated processes, allowing your team to focus on more complex customer needs and high-impact strategies.
Transform Your Communication with AI in 3 Steps
01.
Connect Your Channels
Easily integrate your current communication channels with TukiTalk. A representative will assist you to ensure a smooth setup.
02.
We Set Up Your AI & Automations
We handle the initial setup, including customizing your AI chatbot and implementing key automations for your processes.
03.
Start Communicating Intelligently
Receive messages in your unified TukiTalk inbox, see AI assist with categorization and responses, and empower your agents with smart tools.
Request a demo
Transform the way your business stays connected.